Water
bills are rendered on a quarterly basis, in arrears. The rates for water service
are as follows:
Minimum
quarterly bill:* $ 85.00
Water
Usage (per billing):
1
- 13,500 gallons $0.0069 per gallon
13,501 - 20,000 gallons $0.0084 per gallon
20,000
gallons and over $0.0105 per gallon
*
There is a minimum charge of $85.00 per quarter for water service. This minimum
quarterly service charge becomes effective when the water meter is installed
or a Water Service Account is established.
Estimated
Bills
If
the meter should fail to register for any reason, or if the meter reader should
be unable to read the meter at the regularly scheduled date, an estimated bill
will be rendered. The estimated bill will be an average of the water bills for
the past three quarters. If the customer's premises were unoccupied during any
portion of this time, the company may base its estimate on the customer's available
usage information plus the standard per-person usage rates established by the
Virginia Department of Health.
The
customer's account shall be credited or debited for any overpayments or underpayments
when the next actual meter reading is obtained.
New Construction Fees
New
homes constructed on High Knob must pay a service connection fee (also referred
to as a tap fee) to connect to the HKUI water system. This fee includes a water
meter, and excavation and backfilling for connection of the meter to the customer’s
water supply line. The meter remains the property of HKUI.
All
service connections $1,800.00
High
Knob Owner’s Association requires a water capitalization fee in the
amount of $2,500, payable to the High Knob Owner’s Association.
This fee provides funding for future development of new water sources and water
system expansion.
Temporary Discontinuation of Service Fee
Seasonal
residents of High Knob, or residents leaving their homes unattended for an extended
period of time, may request a water shutoff at the meter. A fee of $25.00 covers
both the shutoff and restoration of water service. Contact the HKUI office to
make arrangements. This is highly recommended to prevent damage and loss
caused by leaks during the homeowner's absence. The $81.00 quarterly water service
charge continues to apply during the period of temporary discontinuation of
service.
Restoration of Delinquent Account Fee
As
defined in its operating tariff, HKUI is authorized to discontinue service to
delinquent accounts. A fee of $42.00 applies to restore service to a delinquent
account that has been brought up to date,
Bad Check Fee
A
bad check fee of $35.00 will be applied to the customer’s account for each
returned check.
Meter Test Fee
All
HKUI meters are thoroughly tested for accuracy at the time of installation.
Customers may request a meter accuracy test at no charge, and written results
will be provided to the customer.
However,
if the customer requests more than one meter test in a 24 month period, a fee
of $42.00 applies to the second and all subsequent tests performed in a 24 month
period.
If
a meter error greater than two percent is found, the meter test fee is waived,
and the bills for the previous six months will be adjusted.
Meter
Installation Fee
In
such cases where a water meter has been removed at the request of the customer,
a meter installation fee equal to 50% of the service connection fee will apply
when a new meter is installed.
